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아마존과 함께 클라우드 생태계를 만들어나갈 당신을 기다립니다! AWS Korea는 2012년 정식으로 한국법인을 설립하고 한국유저들에게 우리말 지원을 시작했습니다. IT인프라의 미래는 클라우드에 있으며, 여전히 혁신은 가능하다고 믿는 젊은 영혼을 지닌 여러분들의 많은 지원 부탁드립니다. Let’s Work hard. Have fun. Make history.
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AWS is AWSome.
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services — now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon’s expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.
For more details http://aws.amazon.com/ko
Job Description
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- Fields and resolves support inquiries from Enterprise customers; engaging the worldwide support engineering team as required
- Complete analysis and present periodic reviews of operational performance to customer
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (be their voice)
- Work with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers and AWS service teams to ensure that customer issues are resolved as expediently as possible
- Available outside of business hours to manage urgent issues
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Basic Qualifications
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- The right person will be highly technical, analytical, and possess at least 5 years of troubleshooting/service delivery experience
- Previous customer facing experience as a technical lead with strong experience in at least 2 of the below areas
- Linux and Windows
- Networking (DNS, TCP/IP, IPsec, BGP, VPN, Load Balancing)
- Programming (Java, Ruby, C#)
- Distributed Computing
- Candidates must have excellent oral and written communication skills in Korean and strong writing/reading skills in English.
- Strong customer focus and bias for action; and ability to work with remote teams.
- Technical degree required; Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
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Preferred Qualifications
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- Experience with AWS service offerings
- Experience working directly with Enterprise customers
- Demonstrated technical expertise in areas such as:
- Ability to manage multiple tasks and projects in a fast-moving environment
- Experience working within the software development or Internet industries is highly desired
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How to apply
: Apply on http://aws.amazon.com/korjobs